Privacy Policy

Effective Date: August 17, 2024

At Pawsome Days, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information from you:

Personal Identification Information: Name, email address, phone number, and home address.
Pet Information: Details about your dog(s), including name, breed, age, and health information.
Payment Information: Credit or debit card details, which are processed securely through third-party payment processors.
Website Usage Information: Data on how you interact with our website, such as IP address, browser type, pages viewed, and time spent on our site. This information is collected through cookies and other tracking technologies.

2. How We Use Your Information

The information we collect is used for the following purposes:

Providing Services: To manage and provide our dog daycare services, including bookings, updates, and customer support.
Payment Processing: To process payments for our services.
Communication: To send you important updates, promotional offers, and other information related to our services.
Improving Our Services: To analyze website usage and improve our offerings.
Legal Compliance: To comply with any legal obligations or requests from law enforcement.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, email marketing platforms, and IT service providers.
Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new owners.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand your preferences and improve our services. You can choose to disable cookies through your browser settings, but doing so may affect your experience on our site.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Rectification: Request that we correct any inaccuracies in your personal information.
Deletion: Request the deletion of your personal information, subject to certain legal obligations.
Objection: Object to the processing of your personal information for certain purposes, such as direct marketing.
Data Portability: Request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Pawsome Days
29 Spitfire Road, Castle Donington, DE74 2AP
Email: kirstie@pawsomedays.co.uk
Phone: 07751 235733